FREQUENTLY ASKED QUESTIONS
- Am I one of the first 3,000 people to register for the 5K or 10K and receive a free voucher good for a reserve level game ticket? And when do I get that voucher and how?
- When is the application deadline?
- How do I confirm my entry to the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health?
- What time do the runs start?
- Where can I get my results for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health?
- Where are the Aid Stations?
- When does the race officially end?
- Where can I check my gear during the race?
- I sprained my ankle and can no longer participate this year! Can I defer until next year?
- Can someone else pick up my packet for me?
- My friend sprained his/her ankle and can no longer participate! Can I take his/her place?
- Can I get a refund?
- Can I transfer my paid registration to another person?
- Can I switch from the 5K to the 10K or my child from the Kids Fun Run to the 5K or vice versa?
- What type of shirt will I receive in my registration packet? Is it gender-specific?
- Is the 5K and 10K course certified?
- Will participants receive a finisher medal?
- What awards will be given out?
- Is there an age minimum or maximum to participate?
- Are there restroom facilities at the race location?
- What are the details of the Kids Fun Run?
AM I ONE OF THE FIRST 3,000 PEOPLE TO REGISTER FOR THE 5K OR 10K AND RECEIVE A FREE VOUCHER GOOD FOR A RESERVE LEVEL GAME TICKET? AND WHEN DO I GET THAT VOUCHER AND HOW?
During registration you should have seen a question asking you if you wanted to receive a free Dodger game ticket. As long as you said YES, you will receive an EMAIL with a promo code to redeem online for your game tickets. The promo code will come via email to each registrant at the beginning of the following month from when registrant signed up for race. Once we hit 3,000 registered runners who ask for the voucher, we remove the question from registration and will make note on website that vouchers are gone. If you registered multiple people who have the same email address, we will send one email that will contain multiple promo codes, one for each person who signed up with that email address. Do note that vouchers only go to people who register for 5K and 10K, not the Kids Fun Run. Please make sure to check your junk folder and spam folder as last year this email ended up there often. PLEASE NOTE: We have reached our first 3,000 participants as of July 17 and vouchers to receive a free Dodger game ticket are no longer available.
WHEN IS THE APPLICATION DEADLINE?
Pre-Registration for the 2018 Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health, will close on Friday, September 27, 2019 or if the maximum combined field of participants has been reached. Late registration will be available at Packet Pick Up and on Race Day ONLY if the run has not already sold out.
HOW DO I CONFIRM MY ENTRY TO THE BIOFREEZE LOS ANGELES DODGERS FOUNDATION RUN PRESENTED BY UCLA HEALTH?
All online registrations will be confirmed via email. To verify registration, please check the Confirm entry link.
WHAT TIME DO THE RACES START?
The 10K Run starts at 7:00 a.m., 5K Run starts at 9:15 a.m. and the Kids Fun Run starts at 10:45a.m. on Sunday, September 29, 2019.
WHERE CAN I GET MY RESULTS FOR THE BIOFREEZE LOS ANGELES DODGERS FOUNDATION RUN PRESENTED BY UCLA HEALTH?
Results will be posted on the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health website after the event within 24 hours. Tablets will be located in the Results Tent located in the Expo area where you can look up your final time.
WHERE ARE THE AID STATIONS?
There will be one Aid Station with water on the 5K race course, three Aid Stations with water on the 10K race course and one at the finish line.
WHEN DOES THE RACE OFFICIALLY END?
All 10K Run participants must finish the race course by 9:00 a.m. as we must set up for the 5K Run by the Start/Finish line of the 10K course as the 5K begins at 9:15 a.m. All 5K Run participants must finish the race course by 10:30 a.m. as we must set up for the Kids Fun Run by the Start/Finish line of the 5K course as that begins at 10:45 a.m. The cool-down lap around warning track will be available until 11:00 a.m.
WHERE CAN I CHECK MY GEAR DURING THE RACE?
Gear check will NOT be provided for this run. Free parking will be available at Dodger Stadium, so we ask that you leave any personal items and articles of warm-up clothing in your vehicle.
I SPRAINED MY ANKLE AND CAN NO LONGER PARTICIPATE THIS YEAR! CAN I DEFER UNTIL NEXT YEAR?
Up until September 14, 2019 you may request to defer your registration until 2020 with a doctor’s note to prove medical need. A deferral under any other circumstance will NOT be accepted for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health.
CAN SOMEONE ELSE PICK UP MY PACKET FOR ME?
NO. All participants are required to pick up their own packet during scheduled Packet Pick-Up hours. Individuals will NOT be able to pick up packets on behalf of others. This includes friends and family members. Only parents may pick up packets for their children under the age of 18. There will be no exceptions made to these rules. Please plan accordingly.
MY FRIEND SPRAINED HIS/HER ANKLE AND CAN NO LONGER PARTICIPATE! CAN I TAKE HIS/HER PLACE?
Each participant must have his/her own registration. In the event of an emergency, race officials must have emergency contact information on hand, therefore you are NOT allowed to participate using someone else’s registration. There are NO exceptions to this policy.
CAN I GET A REFUND?
Unfortunately, we cannot provide refunds for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health. We apologize for any inconvenience.
CAN I TRANSFER MY PAID REGISTRATION TO ANOTHER PERSON?
NO. All race entries for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health are non-transferable under any and all circumstances. We apologize for any inconvenience.
CAN I SWITCH FROM THE 5K TO THE 10K OR MY CHILD FROM THE KIDS FUN RUN TO THE 5K OR VICE VERSA?
Yes, you can switch your race distance until the deadline of Sept. 14. If you are switching from the Kids Fun Run to the 5K or 10K, the 5K to the 10K or from the 5k/10k to the Virtual Run, you will be responsible for paying the difference in fees as well as a $2.00 transfer fee. If you switch from the 5K or 10K to the Kids Fun Run or the 10K to the 5K you will not be refunded. Once the deadline has passed, you will need to switch your race distance in person at the Solutions Booth during scheduled Packet Pick-up hours. Note that if the race is Sold Out, a change may not be accommodated.
WHAT TYPE OF SHIRT WILL I RECEIVE IN MY REGISTRATION PACKET? IS IT GENDER-SPECIFIC?
The Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health will make every effort to provide a run shirt in the size runners request when registering. Please understand that we order the shirts months in advance and we estimate the sizes we will need on race weekend based on the prior year’s registration. Please note these are unisex sizes. These shirts are for participants only and will not be sold to the general public. If you would like to trade t-shirt sizes, you can try to do so if there are extra shirts on race morning.
IS THE 5K & 10K COURSE CERTIFIED?
NO, the course is not USATF certified.
WILL PARTICIPANTS RECEIVE A FINISHER MEDAL?
Yes, all registered participants will receive a finisher medal upon crossing the finish line.
WHAT AWARDS WILL BE GIVEN OUT?
Awards will be awarded to Top 3 Overall Male and Female Finishers in the 5K Run and 10K Run of the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health and 3 deep in the following divisions for Males and Females of both races: 13 & under, 14 -18, 19-29, 30-39, 40-49, 50-59, 60-69, 70-75, 76 & above. Winners will be based on chip times. Winners must be present at the finish line to receive their prize. Awards not claimed at the finish line will not be mailed. 10K Award Ceremony will be at 8:15 a.m. at the start line area. 5K Award ceremony will be at 10:15 a.m. at the start line area.
IS THERE AN AGE MINIMUM OR MAXIMUM TO PARTICIPATE?
The Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health is open to adults and children of all ages. The Kids Fun Run is open to youngsters 12 and under.
ARE THERE RESTROOM FACILITIES AT THE RACE LOCATION?
Yes, the restrooms in the Left and Right Pavilion will be available. We will also have portable restrooms located in Lot G corners so you can visit after you park as you head to the start line. We will also have a portable restrooms out on the 10K course as well.
WHAT ARE THE DETAILS OF THE KIDS FUN RUN?
The Kids Fun Run will begin at 10:45 a.m. at the same start line as the 5K & 10K Run. See the Course Map for details as it is marked in purple. Kids must be 12 years of age or younger to participate. If the child is very young, a parent can accompany them on the run. Parents will need to sign their own waiver at packet pick up. We ask for them to start in the back of the group so the older kids running solo can start in the front.