FAQ

FREQUENTLY ASKED QUESTIONS

HOW DOES A VIRTUAL RUN WORK?

Step 1: Register for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health.

Step 2: Choose your distance.

Step 3: Run or walk your race remotely during our virtual race week (November 8th-15th, 2020) and record your distance. You can complete the race distance on your own time, anywhere of your choosing.

Step 4: Submit your results on the virtual results race page.

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WHEN WILL I RECEIVE MY DODGERS ’20 TECH SHIRT, FINISHER MEDAL, BIB, AND LIMITED EDITION BOBBLEHEAD?

Race packet pick-up will be available at a special drive-thru event in November at Dodger Stadium – more details to come. If you are not from the area or would prefer to have your items shipped to you, you will be able to purchase shipping during registration. Shipping must be added to registration no later than September 30th, 2020.

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WHERE AM I SUPPOSED TO RUN?

Go for a run wherever you are located! Choose your own start and finish line!

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WHO CAN SIGN UP TO RUN VIRTUALLY?

Anyone is eligible to register as a Virtual Runner. There is no age requirement. Get your friends and family involved and challenge each other during race week.

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HOW DO I CONFIRM MY ENTRY TO THE BIOFREEZE LOS ANGELES DODGERS FOUNDATION RUN PRESENTED BY UCLA HEALTH?

All online registrations will be confirmed via email. To verify registration, please check the Confirm entry link below: Confirm

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WHERE CAN I SUBMIT MY RESULTS FOR THE BIOFREEZE LOS ANGELES DODGERS FOUNDATION RUN PRESENTED BY UCLA HEALTH?

Your results can be submitted on our Race Roster results page. Instructions on how to submit your results will be communicated closer to race week.

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WHEN IS THE REGISTRATION DEADLINE?

Registration for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health, will close on Saturday, October 31st, 2020 or when the maximum combined field of participants has been reached. Late registration will not be be available this year.

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HOW LONG DO I HAVE TO RUN AND SUBMIT MY TIME?

All results should be submitted no later than Saturday, November 21, 2020.

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WHAT TYPE OF SHIRT WILL I RECEIVE IN MY REGISTRATION PACKET? IS IT GENDER-SPECIFIC?

The Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health will make every effort to provide a run shirt in the size that runners request during registration. Please understand that we order the shirts months in advance and we estimate the sizes we will need on race week based on the prior year’s registration. Please note these are unisex sizes. These shirts are for participants only and will not be sold to the general public.

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WHAT AWARDS WILL BE GIVEN OUT?

Awards will not be given out for this years Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health.

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IS THERE AN AGE MINIMUM OR MAXIMUM TO PARTICIPATE?

The Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health is open to adults and children of all ages.

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WILL THE FIRST 3,000 PEOPLE TO REGISTER FOR THE 5K OR 10K RECEIVE A FREE VOUCHER FOR A RESERVE LEVEL GAME TICKET?

No. Due to strict the health and safety guidelines to protect our athletes and in accordance with CDC guidelines, fans will not be allowed in stadium for the 2020 season.  Following CDC guidelines, fans will not be allowed in stadium during the 2020 season so ticket vouchers will not be offered or included as part of registration.

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I AM INJURED AND CAN NO LONGER PARTICIPATE THIS YEAR! CAN I DEFER UNTIL NEXT YEAR?

YES. Up until October 15, 2020 you may request to defer your registration until 2021 with a doctor’s note to prove medical need. You must provide a copy of your doctor’s note to our Customer Service team prior to October 15, 2020. A deferral under any other circumstance will NOT be accepted.

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CAN I GET A REFUND?

The Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health, like many other large races, has a long standing policy that does NOT provide any refunds.  We apologize for any inconvenience.

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CAN I TRANSFER MY PAID REGISTRATION TO ANOTHER PERSON?

No. All race entries for the Biofreeze Los Angeles Dodgers Foundation Run Presented by UCLA Health are non-transferable under any and all circumstances. We apologize for any inconvenience.

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CAN I SWITCH FROM THE 5K TO THE 10K OR VICE VERSA?

Yes. You can switch your race distance until the deadline of October 31, 2020. To make the switch, CLICK HERE

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HOW CAN I SUPPORT THE LOS ANGELES DODGERS FOUNDATION AS I RUN?

If you would like to support the Los Angeles Dodgers Foundation, consider becoming a Peer-to-Peer fundraiser! Click here to learn more about creating a personal or team fundraising page and share how you are helping us go the distance for homelessness, education, health care, and social justice for all Angelenos!

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